With Kerzz® Hotel Price Action and Price Definition screens as the crucial utility in hotel management that help you get rid of complicated agency account operations and provide more practical solutions, you can functionally handle your all contract records.
In addition, agency module incorporating a wide range of essential functions allows the following capabilities per agency;
• Price definition in each foreign currency,
• Editing face values,
• Setting a price strategy for each period
• Seamlessly defining complicated pricing algorithms per children age group
• Defining quotas,
• Stop sale definition and quota check through quota control reports,
• Visibility of room and person breakdowns, averages per capita and other similar data, occupancy rates and use of actions through forecast reports.
Thanks to Kerzz® Hotel characterized by its flexible reporting functionality, you can compile reports on folios and other controls, and easily retrieve intended data through different queries. You can define fixed rates per room, person and accommodation facility. The system is capable of handling batch check-ins and check-outs in group reservations, easing your workload. Thanks to the detailed history tracking function promising further guest satisfaction, you can have detailed insight on previous accommodations, and reinforce customer loyalty through detailed history-linked actions.
As a crucial asset in the rapidly changing and evolving conditions worldwide and countrywide, after-sales support services lend major values of prestige to the company. Therefore, customer satisfaction is also of crucial sense for our company. Based on verbal and written interviews with customers, the first step destined to customer satisfaction is to precisely understand and properly direct the demands of customers. Our mission; Arousing customer recognition that we host professionals capable of solving the problem at the first contact point is the key merit.
We are aware of the fact that, offering the best solution to customers and how this solution is perceived represents an indicator of how well we perform. The pace of offering the proper and specific solution is an effective parameter in customer satisfaction. From the angle of service speed, we act along a feedback-oriented approach. We believe that we have enhanced customer satisfaction that we could originally secure through this orientation.